Problem

You are unable to sign up for any appointments on your advisor’s profile. The following message appears on your advisor’s profile:

“Oops! The advisor you have requested does not have any appointments in the system at this time. It is possible that your advisor is accepting drop-in appointments this week, so please be sure to check with the department for those times.”

Solution

This message is not due to a technical error. If you receive this message, your advisor has no available appointment times. Your advisor needs to add more appointments before you can sign-up.

You can contact your advisor to request the addition of more appointments.

How to Get Help

Technical assistance is available through the Illinois State University Technology Support Center at:

• Phone: (309) 438-4357
• Email: SupportCenter@IllinoisState.edu
• Submit a Request via Web Form: Help.IllinoisState.edu/get-it-help
• Live Chat: Help.IllinoisState.edu/get-it-help