If there is a need for a change of instructor in an existing course in Canvas:

• The new instructor must be added as the instructor of record in Campus Solutions by the Office of the Registrar
• If the new instructor is unable to view/access the course, they will need to verify with Registrar that they are the instructor of Record for the course
• Once the new instructor is updated as the instructor of record, they will be able to access the course
• If the old instructor is still listed as a Teacher in the course, the new instructor will not be able to remove the old instructor on their own. If the new instructor wishes to remove the old one, they will need to contact academicscheduling@ilstu.edu.

How to Get Help

Technical assistance is available through the Illinois State University Technology Support Center at:

• Phone: (309) 438-4357
• Email: SupportCenter@IllinoisState.edu
• Submit a Request viaWeb Form: Help.IllinoisState.edu/get-it-help
• Live Chat: Help.IllinoisState.edu/get-it-help

Instructional assistance and knowledge for Canvas are available through the Illinois State University Center for Integrated Professional Development:

• Phone: (309) 438-2542
• Email: ProDev@ilstu.edu.