Faculty and Staff can use the Software Center on their Illinois State University Microsoft Windows computers to perform the following tasks:

• Browse for and install certain software for free.
• View their software request history.
• Configure when Configuration Manager can install software on their devices.
  
  

Getting to Software Center

To access Software Center, do the following:

1. Click Start ?  Programs ?  Microsoft Endpoint Manager ?  Software Center.
   1a. Alternatively, you can type 'Software Center' into the Windows Search bar, located in the lower left-hand corner next to the Windows Start Menu.
   
   

A window like the one below will pop-up (Figure 1):

Figure 1:

Downloading Software

To download software from Software Center, do the following:

1. Click Applications in the left menu to see the list of free software that can be downloaded.
2. Click the application you wish to download
3. Click Install in the application details page.
   
   

Your download will begin.

My Software Did Not Download

You may select the Installation Status tab to see the progress of your downloads. If an application does not install correctly, you will have the option to download it again. To do so, do the following:

1. Click the Installation Status tab.
2. Click the application you wish to download in order to select it.
3. Click Reinstall.
   

Your download will begin.

Uninstalling Software

You may uninstall software you downloaded from the Software Center. To do so, do the following:

1. Click the Installation Status tab.
2. Click the application you wish to uninstall.
3. Click Uninstall.
   
   

The application will begin to uninstall. Some applications may not have the uninstall option available. If this is experienced and the application is no longer needed, contact your local IT support team for further assistance.

If you have a Mac, see the instructions for the Self Service for MacOS, which is the equivalent of Windows' Software Center.

How to Get Help

• Technical assistance is available through the Technology Support Center at (309) 438-4357, by email at SupportCenter@IllinoisState.edu, or by Live Chat at Help.IllinoisState.edu.