Technology

Voice Mail on Campus

Last modified 2/15/2022

Voice mail service is available through the telephone system at Illinois State University. All office phones come with voice mail service by default. You can access your voice mail from your office phone or from another phone. Voice mail is accessible from both on and off campus. 

Voice Mail Basics 

When you get a campus phone, it comes with voice mail service. 

  • Your voice mail security code (PIN) is 0000 by default. 
  • When you get a new phone, you should go through voice mail setup. 
  • To access your voice mail from your campus phone, press the Messages button or dial 8-3000. 

 

Voice Mail Setup 

To set up your voice mail for the first time, press the Messages button on your phone or dial 8-3000. Then follow the audible instructions. During voice mail setup, you will do the following: 

  • Change your PIN 
  • Record your name 
  • Record a standard greeting 

After you have completed the initial setup, you can also record an alternate greeting if you wish. 

Important

 Your callers can leave voice mail messages for you even if you have not yet gone through voice mail setup. Instead of hearing your recorded name or greeting, your callers will hear, “Sorry, Mailbox is not available. Record a message at the tone. When you are done, hang up or press pound for more options…” 


Still Need Assistance? 

 If you have any further questions or issues with your voice mail, contact the Technology Support Center at 309-438-4357 or by email at SupportCenter@IllinoisState.edu.   

More Information 

For more information about the campus voice mail system, refer to the following: 


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