Technology

Paper Guidelines

Last modified 3/26/2024

Do not overfill the paper trays. Do not load paper above the maximum fill line in the tray.
Adjust the paper guides to fit the paper size.
Fan paper before loading it in the paper tray.
If excessive jams occur, use paper or other approved media from a new package.
Do not print on label media after a label has been removed from a sheet.
Use only paper envelopes. Print envelopes 1-sided only.

Some paper and other media types can cause poor output quality, increased paper jams, or damage your printer. Do not use the following:

Rough or porous paper
Inkjet paper
Non-laser glossy or coated paper
Paper that has been photocopied
Paper that has been folded or wrinkled
Paper with cutouts or perforations
Stapled paper
Envelopes with windows, metal clasps, side seams, or adhesives with release strips
Padded envelopes
Plastic media
Transparencies

Storing your paper and other media properly contributes to optimum print quality.

Store paper in dark, cool, relatively dry locations. Most paper is susceptible to damage from ultraviolet and visible light. Ultraviolet light, from the sun and fluorescent bulbs, is particularly damaging to paper.
Reduce the exposure of paper to strong lights for long periods of time.
Maintain constant temperatures and relative humidity.
Avoid storing paper in attics, kitchens, garages, or basements. These spaces are more likely to collect moisture.
Store paper flat, either on pallets, cartons, shelves, or in cabinets.
Avoid food or drinks in the area where paper is stored or handled.
Do not open sealed packages of paper until you are ready to load the paper into the printer. Leave stored paper in the original packaging. The paper wrapper protects the paper from moisture loss or gain.
Some special media is packaged inside resealable plastic bags. Store the media inside the bag until you are ready to use it. Keep unused media in the bag and reseal it for protection.