Technology

ISU Emergency Alert System

Last modified 5/12/2022

Emergency alerts are sent to members of Illinois State when a crisis situation occurs on campus. By default, all members of the University will receive emergency alert notices to their ISU email account. Emergency alerts are not sent to third party email accounts (e.g., Gmail, Yahoo, Hotmail). University members may subscribe to receive emergency alerts by text to their mobile phone numbers. Parents and community members may sign up to receive ISU emergency alert notices as well.

Attention

Some users have inadvertently unsubscribed from ISU Emergency Alerts. This may have been done when users have assumed they were unsubscribing from another service, such as our Reggie Redbird Chatbot. If you feel you have unsubscribed from emergency alerts, and would like to re-subscribe, so you do not miss out on any important announcements, see the section below on 'How can I subscribe/unsubscribe to Emergency Alerts.'

What is the ISU Emergency Alert system?

The ISU Emergency Alert system will notify you immediately after an emergency which threatens life or safety is identified on campus. This includes information on tornado warnings. Details about the ISU Emergency Alert system can be found HERE.

How can I Subscribe/Unsubscribe to Emergency Alerts?

Members of Illinois State University:

All members of Illinois State University receive emergency alerts to their ISU email accounts by default. You may also subscribe to receive emergency alerts via your mobile phone numbers. Use the following directions to unsubscribe to emergency alerts:

Log in to My.IllinoisState.edu.
In the upper right of the screen, click My Profile.
Scroll down to the Emergency Alerts section and click the button labeled Update Your Emergency Alert Information. This will open your Contact Details page.
In the Phone section, if you do not already have a “Mobile” type phone number listed, click the + icon to add your mobile phone number. If you already have a “Mobile” type phone number listed, click on the number to edit it.
Enter your mobile phone number in the field provided if you are adding a new mobile number, and select the checkbox next to “Preferred” if this is your preferred contact phone number. If you are unsubscribing from alerts to your existing mobile phone number, select the checkbox next to Opt Out of Emergency Alerts to unsubscribe from receiving emergency alerts via text.
Click Save.
It may take up to 24 hours after updating your mobile phone number for change to take affect in the emergency alerting system.

“Mobile” listed in the Type field. If the Type is listed as “Home,” the Opt Out checkbox will not be available. To view the Opt Out checkbox, the phone number with the Type of “Home” will first need to be deleted, then reentered by following these directions:

Parents and Community Members

Parents and community members may sign up to receive emergency alerts by text to their mobile phones by texting 'ISUAlerts' to the number 67283. You will receive the following messages:

Unsubscribing from Alerts

Parents and community members may unsubscribe from ISU emergency alerts by texting 'STOP ISUAlerts' to 67283.

Will I get spam by signing up for emergency alerts?

No. Your personal information will be used only to send alerts about emergencies that threaten the life or safety of those on campus. This includes alerts about severe weather.

How can I get more help?

For questions or problems with the ISU Emergency Alert system, Submit a Help Ticket or contact the Technology Support Center at 309-438-4357 or by email at supportcenter@ilstu.edu.